Blog posts tagged with 'excellence in customer service'

Albina recently created an "Industry Links" page on our new mobile-friendly website. Albina understands and values the relationships that we have in the steel bending industry and we wanted to highlight a few of the companies we deal with on a daily basis who help us provide our customers with the b...

Albina has done it again! Another example of the quality in workmanship we provide and another satisfied customer! "Albina is our preferred vendor for all things heavy requiring rolling and or forming. Rest assured, I have nothing but admiration for Albina’s ability and workmanship, QC, QA, and ...

When it comes to choosing which vendor you are going to use for a job, are you just buying on price? Please don't. There is a price, and an ultimate end cost for every job you do. Price vs. Cost The price of a competitor might be below ours, but when you add up all of the actual costs to rec...

Albina Co, Inc. has set customer satisfaction as our number one goal when servicing the steel bending industry. Customers must be satisfied with our communication, customer service, adherence to our schedule, fair pricing and quality product. This list of measurables all being top priorities might...

Albina rolled / bent a 60' Length of HSS 16 X 4 X .500 A500 Gr. B tubular steel this morning. It was not the most challenging job on the whole, but we had no margin of error. A mill ordered 60' length of material that was not easily replaceable and would have caused significant schedule delays for o...