Albina Co, Inc. has set customer satisfaction as our number one goal when servicing the steel bending industry. Customers must be satisfied with our communication, customer service, adherence to our schedule, fair pricing and quality product. This list of measurables all being top priorities might seem to be overwhelming, but to Albina it is standard operating procedure. Since our inception in 1939, our customers have always come first, our customers are part of our team, our customers are like family. One satisfied customer from the rocky mountain region recently emailed me the following message:
“Brian – We just received the parts yesterday and want to say thank you. Aaron, Mark, Mike and many of your other staff have done an excellent job of taking care of us over the years. They are prompt, friendly and most important professionals who turn out a GREAT product!!! We look forward to doing many more projects over the years.”
It is always refreshing getting this feedback because it helps affirm that our philosophy is not just words, but reality. To fully understand everything Albina can do for you on your next project specifying bent or curved steel, you need to give us a chance to prove to you what we are capable of doing. Send us your next order, you will not be disappointed.