Have you ever had trouble reading one of our quotes? I hope the answer to that questions is “No”, but if for any reason it is not, we have put together a brief video to show you “How to Read Our Quotes.” If quotes are not being read accurately, it is possible you are not comparing apples to apples when analyzing our quote against our competitor’s quote. You could actually end of paying more if you do not understand what the quote consists of. The biggest thing is material. More often than not, we quote material on our bid, so our TOTAL number is more because material is included. You may look at the TOTAL number and think we are too high. BUT, instead of being “high” we were actually the LOW PRICE, once you compare apples to apples. Our quotes will consist of one or all of the following 3 elements: Material, Labor and/or Freight. Both the email you receive and the attached quote will clearly identify which of those 3 elements are included in the quote. Please take the time to watch this brief video so that you can understand what our quotes consist of and avoid the mistake of paying too much for a project.
I would like to share a recent email that I received from a customer in response to my recent blog post titled “If You Are Persistent, You May Get It. If You Are Consistent, You Will Keep It.”
“Good morning. First I’d like to thank you for your recent support. I know a company’s attitude comes from the top. You have a great group of “how can we make it work” people.
It’s unfortunate that there is so much road between our office and yours. I’d be glad to share a glass of wine with you. The point of your news letter is well taken.
The only things I’d add is that your steel bending estimators are always available to help and frankly guide fabricators as to the best wall thickness, etc, to meet the challenges and provide the best curved steel finished product. This gives us the opportunity to include the cost of forming and shipping in the bid at the start. The other thing is pretty simple. It’s not a question of can I afford Albina Co., it’s can I afford not to?”
We recently supplied rolled tubes for the Jimi Hendrix Park project in Seattle, Washington. The customer was so pleased with the rolled tubes that they received that they reached out to us to let us know. “We are currently in fabrication, we are looking at an install at the end of March. I will first say that the rolled tubes are exactly correct in terms of radius. You are experts at your craft and it shows.” Remember that there is a price and a cost associated with every purchasing decision. Do not chose the lowest initial price or you may deal with excessive and unanticipated costs throughout the project.
“The quality of your work and the extra efforts taken to expedite this project make it hard for any other forming company to get in the door. You’ve earned our business and my thanks.”
-Progressive Steel Industries, Ltd., British Columbia